Village News

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The Village of Lake Bluff has approached the adjacent Rockland Fire Protection District with a formal plan to provide joint fire and paramedic services throughout Lake Bluff and the unincorporated community of Knollwood.

“Knollwood shares our tradition of volunteer fire service, just as they share our schools and our parks,” Village President Kathleen O’Hara said. “We believe our partnership will create a better fire department and a better future.”

The plan proposes a three-year path to a full-service Knollwood - Lake Bluff fire department expected to save taxpayers at least $500,000 over five years. At the same time, the plan adds a full-time presence who will serve as both firefighters and paramedics. 

“This joint plan solves the pressing need for financially sustainable fire and emergency medical services in both communities,” Village Administrator Drew Irvin said. “These changes would also allow us to implement some of the newest innovations and best practices and, by doing so, improve efficiency and outcomes for our citizens.”

The plan differs from previous proposals by the City of Lake Forest and the Village of Libertyville, where firefighters from other communities would be responsible for protecting the residents of the Rockland Fire Protection District.

“This plan can ensure we are served by local, connected, and committed Fire and EMS professionals that live and enjoy serving in our community,” Lake Bluff Fire Chief David Graf said. “These two departments train and respond together and, in fact, work even today as though they were one department with two stations.

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Lake Bluff recently approved pilot programs that will allow residents to keep chickens and bees on residential property. A limited number of permits will be issued following a review by the Village's Sustainability and Community Enhancement Ad Hoc Committee and an inspection. Applicants must meet various requirements for each program to ensure public safety.

Click here for application materials.

NOTE: The form has recently been revised to reflect new March deadlines, due to the rescheduling of the committee's March meeting to March 22.

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The Village's community survey was conducted in October and November 2017 in cooperation with Lake Bluff School District 65 and the Lake Bluff Park District. Residents were asked to express their opinions about the most important issues facing Lake Bluff, satisfaction with the Village, the availability of senior services, and the effectiveness of Village communications. The full survey results can be viewed here.

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What do you think of our Library? Complete the Lake Bluff Library's 2018 Patron Satisfaction Survey between now and April 13 and tell them what you think.

All survey participants will have an opportunity to enter a raffle for a $100 Amazon Gift Card. Regardless of whether you participate in the raffle, your survey responses will be anonymous.

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Lake Forest High School will host an informational career fair on Tuesday, March 20 from 10:00 a.m. to 1:00 p.m. Area employers are invited to provide information about your field and career.

For full details, click here.

To sign up to participate as an employer partner, click here.

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When being scammed, a customer typically receives an unsolicited phone call from an individual who falsely claims to be a utility representative. The scammer warns that the customer’s service will be shut off if the customer fails to make a payment – usually within a short timeframe through a prepaid debit card.

Scammers have even duplicated the upfront Interactive Voice Response system of some utilities, so when customers call the number provided by the scammer, it sounds like a legitimate business. Some of these scammers also use caller ID “spoofing” to replicate a utility’s phone number.

Red flags for scam activity

  • The scammer often becomes angry and tells a customer his or her account is past due and service will be shut off if a large payment isn’t made – usually within less than an hour.
  • The scammer instructs the customer to purchase a prepaid debit or credit card – widely available at most retail stores – then call him or her back to supposedly make a payment.
  • The scammer asks the customer for the prepaid card’s receipt number and PIN number, which grants instant access to the funds loaded to the card.

How to protect yourself

  • Utility representatives will never ask or require a customer with a past due balance to purchase a prepaid debit card to avoid disconnection.
  • Customers can make payments online, by phone, automatic bank withdrawal, mail or in person.
  • Customers with a past due balance will receive multiple shut off notifications – never a single notification one hour before disconnection.

Don’t Get Scammed: You can avoid scams by taking a few precautions:

  • Never provide social security numbers or personal information to anyone initiating contact with you claiming to be a utility representative or requesting you to send money to another person or entity other than your local utility providers.
  • Always ask to see a company photo ID before allowing any utility worker into your home or business.
  • When in doubt, check it out. Be skeptical of individuals wearing clothing with old or defaced company logos. If you have any doubts, ask to see a company photo ID.
  • Never make payment for services to anyone coming to the door.

Anyone who believes he or she has been a target of a phone scam is urged to contact the Illinois Attorney General's office toll free at 1-800-386-5438 (TTY 1-800-964-3013) or visit the Illinois Attorney General's web site at www.illinoisattorneygeneral.gov and click on the link "Protecting Consumers."

If you have a concern about the status of your account, you can contact:

  • ComEd 1-800-EDISON1
  • North Shore Gas 866-556-6004